Q.Repeated outbreaks of lice in the same family mean that a parent is neglectful and should be reported to DHS

A.False. We have treated a few thousand clients in our small shop. We have seen one instance in the past 5 years that rose to the level of what we considered neglect. Our clients have worked and done their best to combat this issue but without proper tools and the correct information, sometimes a case of head lice gets exponentially out of control. This is not a reason to notify DHS. We find it our pleasure to reassure our clients that we know they have done everything they have known to do. We have sent many sad faces away from our shop with a smile and peace of mind.